SEQSparky

Terms and Conditions for SEQ Sparky Pty Ltd

Effective Date: 1st January 2024

Welcome to SEQ Sparky Pty Ltd. These terms and conditions outline the rules and regulations for using SEQ Sparky Pty Ltd’s website, located at https://seqsparky.com.au/ (the “Website”), and engaging our electrical services. By accessing our Website, submitting a booking, or scheduling a service, you confirm your acceptance of these terms and conditions. If you do not agree with any part of these terms, please discontinue use immediately.

Definitions

  • “We,” “Our,” “Us”: Refers to SEQ Sparky Pty Ltd.
  • “You,” “Your”: Refers to the user, customer, or client engaging our services or visiting the Website.
  • “Services”: Refers to the electrical contracting services provided by SEQ Sparky Pty Ltd.
  • “Website”: Refers to https://seqsparky.com.au/

Scope of Services

  1. By submitting an online booking, calling us, or arranging an appointment, you grant SEQ Sparky Pty Ltd permission to come onsite to conduct an assessment, provide a quote, or perform the agreed-upon work, whether agreed to verbally or in writing.
  2. Any additional work not included in the original scope will require your approval and may result in additional charges.

Payment Terms

  1. Payment terms are outlined on each invoice. Full payment is required by the due date specified.
  2. Late Payments:
    • If an invoice is not paid by the due date, any previously applied discounts will be voided and removed.
    • Outstanding invoices will accrue interest at the current commercial interest rate from the due date until the balance is paid in full.
    • An administration fee may be added to cover the costs of processing late payments.
  3. This invoice serves as a payment claim made under the Building and Construction Industry Security of Payments Act 2004 (QLD).
  4. All invoices are subject to SEQ Sparky Pty Ltd’s Terms and Conditions.

Property Ownership

  1. All materials, equipment, and property provided by SEQ Sparky Pty Ltd remain our property until full payment is received.
  2. In the event of non-payment, SEQ Sparky Pty Ltd reserves the right to remove or reclaim any materials or equipment installed during the course of our work.

Warranties and Liability

  1. SEQ Sparky Pty Ltd warrants that all services will be performed in a professional and workmanlike manner, following industry standards.
  2. Product warranties, if applicable, are provided by the manufacturer. SEQ Sparky Pty Ltd is not liable for defects or failures in third-party products.
  3. To make a warranty claim, you must notify SEQ Sparky Pty Ltd promptly upon discovering any defects or issues and allow us a reasonable opportunity to inspect, repair, or replace the defective item.
  4. Warranty Forfeiture Clause:
    • If you engage a third-party contractor or another service provider to inspect, repair, or replace the defective item without first notifying SEQ Sparky Pty Ltd and giving us the opportunity to address the issue, you forfeit your rights under this warranty. SEQ Sparky Pty Ltd shall not be held liable for any resulting damages, costs, or losses.
  5. SEQ Sparky Pty Ltd is not responsible for damages or losses caused by delays, interruptions, or unforeseen circumstances beyond our control.

Force Majeure

SEQ Sparky Pty Ltd shall not be held liable for delays or failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, strikes, government regulations, or acts of God.

Right to Refuse Service

SEQ Sparky Pty Ltd reserves the right to refuse or terminate service if conditions are deemed unsafe, if the client is uncooperative, or if it would violate any applicable laws or regulations.

Change of Scope or Variation Clause

Any changes to the original scope of work, whether requested by the client or deemed necessary by SEQ Sparky Pty Ltd, will be subject to additional charges. All variations must be agreed upon in writing before the work proceeds.

Access to Premises

The client must provide safe and timely access to the premises for SEQ Sparky Pty Ltd to perform the agreed-upon services. Failure to do so may result in additional charges for rescheduling or delays.

Environmental Disposal Fee

Disposal of old electrical components, fixtures, or materials may incur an environmental disposal fee, which will be detailed in the final invoice.

Health and Safety Compliance

SEQ Sparky Pty Ltd operates in compliance with all relevant workplace health and safety regulations. The client agrees to maintain a safe and hazard-free environment for our electricians during the service period.

Limitations of Liability

SEQ Sparky Pty Ltd, including its officers, employees, and subcontractors, shall not be held liable for any indirect, incidental, or consequential damages arising from:

  • Your use of the Website.
  • Delays in service delivery.
  • Failure to meet customer expectations.

Our total liability is limited to the amount paid for the service provided.

Indemnification

You agree to indemnify and hold SEQ Sparky Pty Ltd harmless from any claims, damages, liabilities, or expenses (including legal fees) arising from your use of our Website, services, or any breach of these Terms.

Termination

We reserve the right to terminate or suspend services at any time for violations of these Terms or any other reason. Termination does not affect the customer’s obligation to pay for services rendered up to the termination date.

Dispute Resolution

Any disputes arising under these Terms shall first be attempted to be resolved through good faith negotiations. If no resolution is achieved, the dispute will be submitted to arbitration in accordance with the laws of Queensland, Australia.

Changes to Terms

SEQ Sparky Pty Ltd reserves the right to update these Terms and Conditions at any time. You are encouraged to review them regularly. Continued use of our Website or services constitutes acceptance of any updates.

Privacy Policy Reference

Your use of the Website is also governed by our Privacy Policy.

Contact Us

If you have any questions about these Terms and Conditions, please visit our Contact Us page.